How To Enable Cookies and JavaScript

Do you have cookies disabled?

Cookies are required for the Gateway. We need to store cookies (small text files on your computer) to assist us in user authentication. If your browser is not set to allow cookies, Gateway cookies will be rejected and you won't be able to sign in. To ensure cookies are enabled, try these steps:

Internet Explorer 5 and newer:

1. Click Tools, then click on Internet Options.
2. Click the Privacy tab.
3. Adjust the Settings level to Medium High or lower.
4. Click Apply button.
5. Click Ok button.

Mozilla/Firefox:

1. Click Tools, then click on Options.
2. Click the Privacy tab.
3. Check Accept cookies from sites.
4. Click the Ok button.

Do you have JavaScript disabled?

If you have JavaScript disabled, please follow instructions listed below to enable JavaScript.

Internet Explorer 5 and newer:

1. Click Tools, then click on Internet Options.
2. Click the Security tab.
3. Click the Custom Level button.
4. Scroll to the Scripting section. Under Active scripting, Allow paste operations via script, and Scripting of Java applets, check Enable.
5. Click OK button.

Internet Explorer 4.x:

1. Click View, then click on Internet Options.
2. Click the Security tab.
3. Click the Settings button.
4. Scroll to the Scripting of Java applets and Active scripting.
5. Click OK button.

Mozilla/Firefox:

1. Click Tools, then click on Options.
2. Click the Content tab.
3. Check the Enable JavaScript and Enable Java boxes.
4. Click OK button.

Other browsers:

To see if your browser supports JavaScript, and for detailed instructions about how to enable this feature, see the online Help for your browser.

Enable Javascript and Cookies at the same time

Internet Explorer users can enable both features by adding the Gateway to their Trusted Sites (if the vendor sites aren't working when you log in you will have to add their sites to the Trusted Sites as well using this method)

Internet Explorer 5 and newer:

1. Click Tools, then click on Internet Options.
2. Click the Security tab.
3. Click on the Trusted Sites image.
4. Click on the Sites button.
5. Enter https://gateway.chemdry.com in the provided field and click Add
6. Click the Close button.
7. Adjust the Security level for this Zone to Medium if it isn't already
8. Click Apply button.
9. Click Ok button.